Customer Radar

Benefits

Below are just a few benefits of Customer Radar:

Identify unhappy customers and turn them into advocates

Improve business profitability

Engage your team

Grow your Google Reviews

Make it easy for your customers

Aim high and benchmark your online reputation against practices in your community.

Feature overview

We believe that feedback fuels change and more importantly, growth. Online reviews are the feedback of the 21st century, enabling practices to establish themselves as trusted members of the community amongst or even above their competitors.

Begin building your online presence

Increase feedback

Maximise completion rate with the option to send patients an automated email or ask patients to fill in reviews via a tablet in the reception area upon departure.

Opt-out options

It is simple to opt patients out from being sent a feedback form or survey, with the click of a button.

Clear dashboard

A user-friendly dashboard that allows you to display the metrics that matter to your practice in one place including average rating and your most recent reviews.

Simple setup

A seamless integration with review platforms, allows you to view all of your feedback in one place so that you have a complete picture of how your practice is rated.